Recovery Executive

NIRA

Early Applicant

5 months ago
Be among the first 50 applicants

Exp: 1-2 Years

Bengaluru / Bangalore, India

Job Description

Hindi || languages Urgently requirement (Hindi is Mandate)

Looking for immediate joiner

Salary - 3 LPA & Incentives

About Us:

NIRA aspires to be the pre-eminent financial brand for the mass market or Middle India.

We already have customers in over 5,000 towns and cities, and we're growing quickly. It's a very exciting time to join us. We have over 300+ employees.

Responsibilities:

We are looking for a self-driven and competent Executive-Collections to facilitate our collection process and contact clients for the collection of outstanding payments. To be successful in this role, you must possess knowledge of the collections process and should be able to strike a balance between maintaining trustful relationships and ensuring timely payments.

Explain the repercussions for customers who do not pay on time.
Experience in both soft and hard collections is preferred.
Responsible for ensuring successful collections and meeting performance targets.
Negotiating settlements to receive payment on a certain percentage of the deb.
Timely escalate critical cases to the supervisor for improved management.
Having prior knowledge of recovery (Credit Card, Loan)
Meet established targets for debt recovery while adhering to quality and compliance standards.

Requirements:

High school diploma or equivalent.
Work experience as a Tele caller, or a similar role in the collection Department.
Great interpersonal skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Outstanding problem-solving skills.
Ability to tolerate stress and pressure.
Focus on the targets.
Must possess the skills to persuade and collect payments.

Additional Information: