The Receptionist is responsible for managing the front desk operations and providing excellent customer service to clients, visitors, and employees. This role involves greeting and directing visitors, answering and forwarding phone calls, scheduling appointments, and handling various administrative tasks. The Receptionist ensures that all interactions are handled professionally and courteously, contributing to a positive office environment.
Greeting and Assisting Visitors:- Welcome visitors and clients in a warm and professional manner.
Direct visitors to the appropriate person or department and provide them with necessary information.- Ensure all visitors sign in and are aware of safety and security procedures.
Managing Phone Calls:- Answer, screen, and forward incoming phone calls in a courteous and efficient manner.
Provide information to callers or take messages when necessary.- Manage multiple phone lines and ensure all calls are handled promptly and professionally.
Scheduling and Coordination:- Schedule and confirm appointments, meetings, and conference room bookings.
Coordinate with internal staff to ensure appointments are managed effectively.- Maintain an organized calendar of events and meetings.
Administrative Support:- Perform various administrative tasks, such as filing, photocopying, scanning, and data entry.
Manage and distribute incoming and outgoing mail and packages.- Assist with the preparation of documents, reports, and presentations as needed.
Job Types: Full-time, Fresher
Benefits: Provident Fund
Schedule:
Supplemental Pay:
Yearly bonus
Experience:- Microsoft Office: 1 year (Preferred)
Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person