Receptionist

Responsibilities:

• Front Desk Management:

Greet and welcome visitors, patients, and staff with a positive and friendly attitude.

• Appointment Scheduling:

Coordinate and schedule appointments for patients with doctors, ensuring an organized and efficient booking process.

• Billing Operations:

Manage patient billing processes, including preparing invoices, handling payments, and resolving billing inquiries.

• Patient Assistance:

Provide information to patients regarding hospital services, doctor availability, and appointment timings.

• Phone & Email Management:

Answer phone calls and respond to emails, ensuring queries are addressed promptly and courteously.

• Records Management:

Maintain and update patient records, ensuring accuracy and confidentiality.

• Administrative Support:

Assist with clerical tasks such as filing, documentation, and maintaining the reception area.

• Coordination:

Liaise with doctors and other hospital staff to ensure smooth patient flow and efficient service delivery.

• Qualifications:

High school diploma or equivalent required; additional qualifications in healthcare or administration are a plus.

• Minimum of 1-2 years of experience in a front office, receptionist, or billing role (preferably in a healthcare or Ayurveda setting).

Proficiency in using billing software and appointment scheduling systems.

• Strong organizational and multitasking skills.

Excellent verbal and written communication abilities.

• A warm, approachable personality with a customer-service orientation.

• Skills:

Front desk management

• Billing and invoicing

Appointment scheduling

• Customer service

Strong organizational skills

• Excellent communication

Multitasking abilities

• Basic computer skills

Job Types: Full-time, Permanent

Benefits:

• Food provided

Health insurance

• Paid sick time

Paid time off

• Provident Fund

Schedule:

• Day shift

Morning shift

• Rotational shift

Supplemental Pay:

• Yearly bonus

Work Location: In person