Greeting visitors- Managing security and telecommunications systems
Handling queries and complaints via phone, email and general correspondence
- Transferring calls as necessary
Taking and ensuring messages are passed to the appropriate staff member in time- Managing meeting room availability
Receiving, sorting, distributing and dispatching daily mail
Handling transcription, printing, photocopying and faxing- Recording and maintaining office expenses
Handling travel arrangements
- Coordinating internal and external events
Managing office inventory such as stationery, equipment and furniture- Overseeing office services like cleaners and maintenance service providers
Assisting the HR team with recruitment, onboarding and termination processes
- Maintaining safety and hygiene standards of the reception area
As you create your receptionist job description, be sure to include any of your business's unique needs so that your job listing accurately reflects what your role will entail.
Receptionists are usually good multitaskers who possess a number of different skills that enable them to function effectively in their position. For example, not only do receptionists generally need to have basic computer skills, but they also need to have the ability to manage and operate a multi-line phone system, stay level-headed during moments of stress, and be both friendly and effective communicators.
Skills
- Excellent verbal communication
Good telephone communication etiquette
- Organized and resourceful
Customer-focused Adept at prioritizing, scheduling and multitasking
- Ability to handle office equipment (e.g., the telephone system, printer and the fax machine)
Fast and eager learner
Job Type: Full-time
Pay: 10,- 00 - 25,000.00 per month
Schedule: - Day shift
Morning shift
Experience:
- Microsoft Office: 2 years (Required)
* Front desk - Receptionist: 3 years (Required)
- 10 key typing: 3 years (Required)
Language:
Work Location: In person
