Job Title: Front Desk Executive
The Front Desk Executive is responsible for managing the reception area, ensuring a welcoming and efficient experience for all clients. This role includes answering inquiries, managing appointments, maintaining documentation, and handling basic administrative tasks. The ideal candidate will possess excellent communication and convincing skills, with fluency in English, Hindi, and Gujarati.
- Client Interaction & Communication:
Answering all inquiries in a professional and courteous manner.
Handling and resolving client queries efficiently.
Generating, scheduling, and rescheduling appointments.
Emailing packages and offers to clients, and following up on inquiries.
2. Appointment Management:
Preparing reports on appointments and following up through email or SMS.
Managing the appointment book and ensuring efficient scheduling.
3. Documentation & Reporting:
Preparing and maintaining patient general information forms, consent forms, and other necessary documentation.
Preparing reports for leads and inquiries received from the marketing team.
Job Type: Full-time
Experience: - Microsoft Office: 1 year (Preferred)
* Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
Work Location: In person