Qualifications and Skills
- Proven experience as a receptionist or front desk executive
- Excellent communication and interpersonal skills
- Proficient in using Microsoft Office Suite
- Strong organizational and multitasking abilities
- Ability to handle stressful situations and difficult customers
- Attention to detail and problem-solving skills
- Professional and friendly attitude
- Ability to work independently with minimal supervision
- Fluency in English and the local language
Roles and Responsibilities
- Greet and welcome visitors in a courteous and professional manner
- Handle incoming phone calls and direct them to the appropriate person or department
- Maintain a tidy and organized front desk area
- Manage the booking of meeting rooms and coordinate with staff for meeting arrangements
- Assist with administrative tasks such as filing, photocopying, and data entry
- Receive and distribute mail, packages, and deliveries
- Ensure all visitors and employees follow the company's security procedures
- Provide excellent customer service and address customer inquiries or complaints
- Assist other departments with day-to-day tasks as needed
