Overview: As a Receptionist, you play a crucial role as the first point of contact for our organization. You will be responsible for ensuring the smooth operation of our front desk, providing exceptional customer service, and managing administrative tasks that contribute to the overall efficiency of the office.
Key Responsibilities
- Greet and welcome guests in a professional and friendly manner
- Answer, screen, and direct phone calls efficiently
- Manage and maintain a tidy and organized reception area
- Handle incoming and outgoing mail and deliveries
- Schedule appointments and maintain appointment calendars
- Assist with administrative tasks such as filing, copying, and data entry
- Coordinate and organize meetings and events
- Keep records of visitors and provide security passes when required
- Handle customer inquiries and provide information about the organization
- Assist with office supply management and ordering
- Ensure adherence to office policies and procedures
- Perform basic bookkeeping tasks such as recording expenses
- Collaborate with colleagues to maintain a cohesive and productive work environment
- Assist with special projects and tasks as assigned
- Maintain confidentiality and professionalism in all interactions
Required Qualifications
- High school diploma or equivalent
- Proven experience as a receptionist or in a similar role
- Proficient in Microsoft Office suite
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Customer service-oriented with a positive attitude
- Ability to handle pressure and manage time effectively
- Professional appearance and demeanor
- Knowledge of administrative and clerical procedures
- Familiarity with office equipment and procedures
- Ability to maintain a high level of accuracy and attention to detail
- Solid problem-solving skills and resourcefulness
- Ability to work independently and as part of a team
- Flexibility to adapt to changing situations and priorities
- Basic understanding of bookkeeping principles is a plus
Skills: communication,organization,customer service,administrative,customer,bookkeeping,adherence,inventory accounting
