Job Description
Skills:
Communication skills, Customer service, Organizational skills, Multi-tasking, Attention to detail, Professionalism, Telephone etiquette, Computer skills,
A medical receptionist works at the front desk of a medical office providing assistance to patients and visitors.
Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patients.
Issue specimen collection containers to patients as needed.
Answer patient questions and provide assistance and directions when necessary.
Preparing superbills and specimen labels for next day's patients.
Track all phone calls that arrive using our general office number.
Utilize our medical office software to schedule new and follow-up appointments for our patients.
Respond to emails that arrive using the general office email address.