Responsibilities- Greeting guests on arrival to the hotel and making them instantly feel at ease
Processing check-ins and explaining key facilities within the hotel including the fitness centre and on-site restaurant- Taking bookings by phone, email or walk ins and recording all details in our online system
Providing advice and information about local attractions, restaurants and transport options
- Creating final bills at check-out and processing payments
Helping guests with special requests, for example wake-up services and taxi bookings- Taking messages and passing them on to guests promptly
Dealing with guest complaints or issues in a timely and professional manner
- Liaising with housekeeping staff to ensure rooms are available for check-in
Job Types: Full-time, Part-time
Benefits:
Shift:
Morning shift
Experience:- Front desk - Receptionist: 3 years (Preferred)
total work: 5 years (Preferred)
Work Location: In person
Application Deadline: 07/09/2024
