Receptionist/Administrator

- Female candidates only

- Serves as the first point of contact for clients, visitors, and employees.

- Ensures that the front office runs smoothly and efficiently, providing a welcoming environment and managing a variety of administrative tasks.

• Key Responsibilities:

Front Desk Management:

• Greet and welcome visitors with a professional and friendly demeanor.

Manage the reception area to ensure it is clean, organized, and welcoming.

• Direct visitors to the appropriate departments or individuals.

Maintain a visitor log and issue visitor badges as required.

• Telephone and Communication Management:

Answer, screen, and forward incoming phone calls efficiently and professionally.

• Handle general inquiries and provide information about the organization as needed.

Take and relay messages promptly.

• Administrative Support:

Perform clerical duties such as filing, photocopying, and faxing.

• Schedule appointments, meetings, and conference room bookings.

Manage incoming and outgoing mail and packages.

• Order and maintain office supplies inventory.

Customer Service:

• Address and resolve client and visitor inquiries and complaints in a courteous and efficient manner.

Assist with special requests or needs as directed by management.

• Ensure a high level of customer satisfaction through excellent service.

Coordination and Liaison:

• Coordinate with internal departments to ensure smooth communication and operations.

Assist in coordinating office events or meetings.

• Liaise with vendors, clients, and contractors as necessary.

Security and Compliance:

• Ensure that security procedures are followed, including monitoring access to the building.

Maintain confidentiality of sensitive information and handle it appropriately.

• Comply with company policies and procedures, including those related to health and safety.

Technology and Systems Management:

• Operate office equipment such as printers, scanners, and fax machines.

Manage and update contact databases and other administrative systems.

• Assist with IT-related issues as they pertain to front desk operations.

• Skills and Qualifications:

Education: High school diploma or equivalent; additional qualifications in Office Administration or related fields are a plus.

• Experience: Previous experience as a receptionist or in a similar administrative role is preferred.

Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and familiarity with office equipment.

Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with a diverse range of peopleOrganizational Skills: Strong organizational abilities with attention to detail and multitasking capabilities.

• Customer Service: Demonstrated ability to provide exceptional customer service and handle challenging situations with diplomacy.

Confidentiality: Ability to handle sensitive information with discretion.

• Pleasing Personality with calm demurer

Job Types: Full-time, Permanent, Fresher

Pay: 10,

• 00 - 20,000.00 per month
  
  Experience:
• Microsoft Office: 1 year (Preferred)

Front desk - Receptionist: 1 year (Preferred)

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person