2. Managing Communications Answering, screening, and forwarding incoming phone calls is a primary duty. Receptionists must ensure that calls are directed to the right department or individual promptly.
- 3. Handling Queries and Complaints
They address inquiries from visitors and clients via phone, email, or in-person interactions, providing accurate information or redirecting them as necessary.
They manage calendars by scheduling important meetings, coordinating room availability, and sending out meeting invitations to relevant parties.
- 5. Office Supply Management
Receptionists keep track of office supplies inventory, ordering new supplies when necessary to ensure that the office runs smoothly.
- 8. Maintaining Office Security
They help maintain security protocols by monitoring access to the reception area and issuing visitor badges when required.
- 9. Assisting with Travel Arrangements
Making travel arrangements for staff members is often part of their responsibilities, which may include booking flights or accommodations.
- 10. Supporting HR Functions
Receptionists may assist human resources teams with recruitment processes by helping with onboarding new employees or managing documentation related to employee status changes.
In summary, receptionists play a crucial role in ensuring that both front-office operations run smoothly while also providing excellent customer service to create a positive first impression for visitors.
Top 3 Authoritative Sources Used in Answering this Question:
Workable provides comprehensive job descriptions tailored for various roles including receptionists. Their insights cover essential duties and skills needed in modern workplaces.
All Top Reviews offers detailed analyses on job roles including receptionists responsibilities along with practical advice on what makes an effective receptionist in different settings.
Smith.ai specializes in virtual receptionist services but also outlines the key functions of receptionists across industries, emphasizing their importance in business operations and customer interaction.
Job Types: Full-time, Fresher
Benefits:
Schedule:
Supplemental Pay:
Experience:
- Microsoft Office: 1 year (Preferred)
* Front desk - Receptionist: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English, hindi, tamil, telugu (Preferred)
Work Location: In person
