Overview
The Store Manager plays a vital role in the retail industry by overseeing the day-to-day operations of the store and ensuring that it meets its financial goals. This position is essential to the organization as it involves managing the staff, ensuring exceptional customer service, and optimizing the store's performance.
Key responsibilities
- Oversee the daily operations of the store
- Develop and implement strategies to maximize sales and profitability
- Ensure exceptional customer service standards are maintained
- Manage and motivate a team of retail staff
- Set and achieve sales targets and goals
- Monitor and manage inventory levels
- Ensure compliance with company policies and procedures
- Handle customer inquiries and concerns
- Conduct regular performance evaluations of staff
- Create and execute staff schedules
- Monitor and analyze store performance metrics
- Coordinate with vendors and suppliers
- Conduct regular store meetings and training sessions
- Implement marketing and promotional activities
- Maintain a clean and organized store environment
Required Qualifications
- Bachelor's degree in Business Administration or related field
- Proven experience in a retail management role
- Demonstrated ability to drive sales and meet targets
- Strong leadership and decision-making skills
- Excellent communication and interpersonal abilities
- Knowledge of inventory management and control
- Proficient in Microsoft Office and point of sale (POS) systems
- Ability to analyze sales and financial data
- Understanding of merchandising and visual standards
- Ability to work a flexible schedule including evenings and weekends
- Proven track record in team development and performance management
- Understanding of retail laws, security and safety
- Ability to work in a fast-paced and dynamic environment
- Certification in retail management is a plus
Skills: customer service,marketing,team management,retail laws,retail management,point of sale (pos) systems,inventory management,financial analysis,safety,vendor management,communication,visual standards,team development,security,performance management,budgeting,microsoft office,leadership,sales management,inventory control,merchandising,sales
