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This position reports to
Quality Manager
Your role and responsibilities
In this role, you will have the opportunity to support the deployment of the quality strategy for a local organizational unit, including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance.
The work model for the role is:
This role is contributing to Electrification business in Distribution Solutions division at Nashik, India.
You will be mainly accountable for:
- Supporting specific communication relevant to quality management in your area of responsibility.
- Assisting in continuously identifying and addressing risks and opportunities related to quality management in the local organization.
- Using quality data analytics from the organization to identify risks, failures, and non-conformances.
- Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.
Our team dynamics
You will join a high performing team, where you will be able to thrive.
Qualifications For The Role
- You are engaged in Quality function, you enjoy working with quality assurance and customer satisfaction in switchgear manufacturing industry
- Ability to demonstrate your experience in Customer Complaint Resolution Process in Quality function with 5 to 8 years of relevant experience
- Possess an enhanced knowledge of SAP MM & SD
- Degree in Electrical engineering with proven experience of QA, customer complaint handling, preparing action plan, set up service engineer visit
More about us
ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.
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