We are looking for a Quality Regional & Country Support APAC&ME to join our team at Innomotics.
Your change engine.
Motors and drives are our business, redefining performance from fossil combustion to intelligent converters, from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, and colleagues. For them, engineering the future means keeping businesses in motion in emotion. We are the we in power and we can empower you.
15,000 and counting.
Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion That's us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy-efficient solutions Deal, let's go!
The role.
- Being the contact person for all assigned countries of APAC&ME (AE, AU, ID, IN, JP, KR, KW, MY, PH, QA, SA, SG, TH, TW and VN) to coordinate all QM&PS-related (local) support requests.
- Giving guidance and support in terms of Product Safety to ensure that product safety activities are in line with internal and external regulations.
- Prepares the (annual) Product Safety Report for all assigned countries.
- Coordinating and supporting country ISO 9001, certifications if locally required (in alignment with Headquarter PQ Team).
- Guides and supports the implementation or further development of the Integrated Management System (IMS) if applicable.
- Ensures - together with local FIN - professional non-conformance (NC) management and non-conformance costs (NCC) reporting.
- Collaborates with the global QM&PS network and business accountable units (e.g., R&D, Procurement, Factories, etc.) to achieve quality business goals.
- Ensures that local country Instructions & Regulations (e.g. for PLM, QM&PS,) are reviewed regularly and supported process-wise (e.g. upload/publishing of updated or new instructions,). Coordinates necessary harmonization in alignment with division support and headquarters (PQ Team).
- Coordinates and conducts tool and method training for the assigned countries (for all relevant country employees).
- Implements the global quality programs within assigned countries and monitors the effectiveness of these programs.
- Promotes quality improvement methods and improves process performance management (e.g., 8D, RCA, FMEA) concerning agile/lean thinking.
- Ensures that managers and employees have a quality-oriented mindset by promoting role models and sharing best practices focusing on digital solutions.
- Supports special topics such as e.g. Escalations, Product Safety Suspicion, on demand.
- Conducts internal audits and assessments (for the assigned countries), including preparation, definition and follow-up of measures.
- Participating (virtual or on-site) and supporting external audits such as e.g. ISO 9001,
- Analysing of the results of the customer satisfaction survey and customer feedback (Net Promoter Score; NPS) and definition as well as follow-up of measures in terms of QM&PS topics for the related countries.
- Ensures close cooperation and alignment with country support counterparts (guided by the Headquarter PQ Team) as well as with division support.
Your profile.
- The preferred requirement for this position is to have over 10 years of professional experience in quality management in the related industry
- You have experience in leading teams without authority.
- If you have experience in international business, it would be an added advantage.
Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics
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