Job description
Role & responsibilities
- Maintain accurate records and documents (physical and digital)
- Observe and report operational discrepancies or areas for improvement
- Ensure compliance with regulatory requirements and company policies
- Coordinate documentation audits and implement corrective actions
- Develop and maintain filing systems, databases, and spreadsheets
- Provide administrative support to operations team
- Collaborate with cross-functional teams to streamline processes
- Identify and mitigate operational risks
Preferred candidate profile
- 1 year to 2 years of experience in process optimization, process monitoring, or documentation
- Proven observational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to work in a fast-paced environment
- Basic computer skills (MS Office, Google Suite)
- Organizational and time management skills
- Knowledge of compliance regulations (e.g., GDPR, ISO)
*Nice to Have:*
- Certification in operations, administration, or compliance (e.g., CA, OA, CCO)
- Experience with documentation software (e.g., SharePoint, Documentum)
- Familiarity with risk management principles
*Skills:*
- Documentation and record-keeping
- Compliance and regulatory affairs
