Quality Assurance Manager

About us:

University Living is a global student housing marketplace that helps international students find the best place to stay near university campuses around the world. Currently, our platform offers 2Mn beds in 65K + properties across 512+ international education hubs in the UK, Ireland, USA, Canada, Europe, Australia, New Zealand, Singapore & UAE. Students can consult a 24/7 support team of accommodation experts to discover, compare and book value-for-money accommodation based on their budget, desired location, and other personal preferences.

We are seeking an experienced QA Manager with 8-12 years of expertise in web, mobile, API, database, security, and automation testing to lead a team of 5-10 QA professionals. The ideal candidate will be proficient in modern testing techniques, particularly in responsive web, security, and load testing, and possess strong leadership and management skills.

Key Responsibilities:

1. Team Management:

- Lead and manage a team of 5-10 QA professionals.

- Assign tasks, set goals, and monitor team performance.

- Provide training, mentoring, and support to team members.

- Conduct regular performance reviews and provide constructive feedback.

2. Testing Strategy and Planning:

- Develop and implement comprehensive testing strategies and plans.

- Ensure thorough testing of web, mobile, API, database, and security aspects of applications.

- Collaborate with development teams to integrate testing into the development process.

3. Automation Testing:

- Design, implement, and maintain automated test scripts.

- Ensure the automation framework is scalable and maintainable.

- Identify and integrate appropriate automation tools and technologies.

4. Modern Testing Techniques:

- Apply modern testing techniques and methodologies for responsive web applications.

- Conduct thorough security and load testing to ensure application reliability and performance.

- Stay updated on the latest testing trends and technologies.

5. Quality Assurance Processes:

- Establish and enforce QA processes, standards, and best practices.

- Ensure compliance with industry standards and regulatory requirements.

- Continuously improve QA processes to enhance efficiency and effectiveness.

6. Defect Management:

- Oversee the defect lifecycle, including identification, reporting, prioritization, and resolution.

- Collaborate with development teams to ensure timely resolution of defects.

- Track and analyze defect metrics to identify trends and areas for improvement.

7. QA Project Management:

- Lead QA projects from inception to completion, ensuring they are delivered on time and within scope.

- Coordinate with cross-functional teams to ensure seamless project execution.

- Manage project risks and issues and implement appropriate mitigation strategies.

8. Communication and Collaboration:

- Serve as the primary point of contact for QA-related matters.

- Communicate QA status, risks, and issues to stakeholders.

- Foster a collaborative environment between QA, development, and other teams.

Key Skills:

- 8 -12 years of experience in QA, with a focus on web, mobile, API, database, security, and automation testing.

- Strong knowledge of modern testing techniques and methodologies, particularly in responsive web applications.

- Proficient in automation testing tools and frameworks (e.g., Selenium, Appium, JUnit, TestNG, etc.).

- Experience with JIRA and Confluence for issue and project tracking.

- Excellent leadership and team management skills.

- Strong project management skills, with the ability to handle multiple projects simultaneously.

- Excellent communication and interpersonal skills.

- Problem-solving aptitude and a strategic mindset.

- Understanding of Agile processes and methodologies.

- Relevant certifications (e.g., ISTQB, CSTE, etc.) are a plus.

Preferred Skills:

- Experience with security and load testing.

- Experience with CI/CD pipelines and DevOps practices.

- Knowledge of performance testing and tools.

- Familiarity with cloud services and infrastructure.

- Understanding of Agile and Scrum methodologies.