Quality Assurance Manager

### Job Description: Quality Assurance Manager

**Position Title:** Quality Assurance Manager

**Position Summary:**

Controlz is seeking a detail-oriented and experienced Quality Assurance Manager to join our team. The ideal candidate will have a minimum of 2 years of experience in smartphone testing and quality assurance within the manufacturing or service industry. The QA Manager will be responsible for ensuring that our products meet the highest standards of quality and reliability.

**Key Responsibilities:**

1. **Quality Assurance Strategy:**

- Develop and implement quality assurance policies and procedures to ensure the highest standards of product quality.

- Establish and maintain quality metrics and performance indicators.

2. **Smartphone Testing:**

- Oversee the testing of smartphones to identify defects and ensure compliance with quality standards.

- Coordinate with the production and R&D teams to resolve quality issues and implement corrective actions.

3. **Process Improvement:**

- Continuously review and improve quality assurance processes to enhance product quality and operational efficiency.

- Conduct root cause analysis and implement preventive measures to avoid recurrence of issues.

4. **Team Management:**

- Lead and mentor a team of quality assurance professionals.

- Conduct regular training sessions to keep the team updated on the latest quality standards and testing methodologies.

5. **Documentation and Reporting:**

- Maintain comprehensive documentation of quality assurance activities, test results, and corrective actions.

- Prepare and present regular reports to senior management on quality performance and improvement initiatives.

6. **Compliance and Standards:**

- Ensure compliance with industry standards and regulatory requirements.

- Stay updated on the latest quality assurance trends and technologies in the smartphone industry.

7. **Customer Feedback:**

- Monitor and analyze customer feedback to identify quality improvement opportunities.

- Collaborate with the customer service team to address quality-related customer complaints.

**Qualifications:**

- Bachelor's degree in Quality Assurance, Engineering, or a related field.

- Minimum of 2 years of experience in smartphone testing and quality assurance in the manufacturing or service industry.

- Strong knowledge of quality assurance methodologies, tools, and processes.

- Excellent problem-solving and analytical skills.

- Strong leadership and team management abilities.

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple projects simultaneously.

- Certification in Quality Assurance (e.g., Six Sigma, ISO 9001) is a plus.