Skills:
Audit Calls, give relevant Scores, Evaluate each Aggents, Give feedback, Sharing day to Day report, Voice process experience,
Company Overview
Adam&EveInc is a Business Process Outsourcing company based in Coimbatore, Tamil Nadu. Their vision is centered around one revolutionary idea to enhance humanity and transform businesses. Learn more at https://www.adamandeveincorporated.com/
Job Overview
Junior role requiring 1-3 years of experience in Coimbatore, Full-Time employment at Adam&EveInc, a BPO company with 51-200 employees
Qualifications And Skills
- Audit Calls
- Give relevant Scores
- Evaluate each Agents
- Give feedback
- Sharing day to Day report
- Voice process experience
Roles And Responsibilities
- Audit customer support calls
- Provide relevant scores for evaluations
- Assess and evaluate performance of customer support agents
- Offer feedback for continuous improvement
- Share daily reports on performance metrics
- Experience in voice process operations
