Key Responsibilities:
Process Quality- Process Capability (Cp/Cpk): Statistical measure of process capability.
Compliance Rate:
Percentage of processes that comply with internal and external standards.
Customer Complaints:
Number and severity of customer complaints.Net Promoter Score (NPS):
Measures customer loyalty and likelihood to recommend.- Corrective and Preventive Actions (CAPA)
CAPA Implementation Rate:
Percentage of corrective and preventive actions implemented within the agreed timeframe.Effectiveness of CAPA:
Success rate of implemented CAPAs in preventing recurrence of issues.Training Hours:
Number of training hours per auditor, reflecting investment in skill development.Process Improvement Initiatives:
Number and impact of process improvements initiated based on audit findings.Regulatory Compliance:
Number of non-compliance issues identified during audits.Adherence to Standards:
Compliance with internal audit standards and methodologies.Findings per Audit:
Number of findings identified in each audit, indicating the thoroughness of the audit.Repeat Findings:
Measures the recurrence of previously identified issues, reflecting the effectiveness of remediation efforts.
Job Type: Full-time
Pay: 20,- 00 - 30,000.00 per month
Benefits: - Flexible schedule
Health insurance
Schedule:
Application Question(s):
Education:
Experience:
- total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Work Location: In person
+91 8356030858
