Designation : Quality Analyst, Call Auditing
Location : Koramangala, Bangalore.
Reporting : Quality Team Leader
Shift : Day Shift
CTC : up to 3 LPA
Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role
Candidate should be fluent in English & Hindi with below languages
Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:
Regional Languages should know along with English & Hindi,
- English , Bengali, Odia and Assamese
- English, Hindi, Telugu, Malayalam and Tamil
- English, Hindi, Gujrathi and Marathi
Mode of interview- face to face
Notice period- 15 days
Laptop is mandatory.
Job Type: Full-time
Benefits: - Provident Fund
Schedule:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
