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Shinewell

Quality Analyst, Call Auditing

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Designation : Quality Analyst, Call Auditing

Location : Koramangala, Bangalore.

Reporting : Quality Team Leader

Shift : Day Shift

CTC : up to 3 LPA

Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role

Candidate should be fluent in English & Hindi with below languages

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:



Regional Languages should know along with English & Hindi,

  • English , Bengali, Odia and Assamese

  • English, Hindi, Telugu, Malayalam and Tamil

  • English, Hindi, Gujrathi and Marathi

    Mode of interview- face to face

    Notice period- 15 days

    Laptop is mandatory.

    Job Type: Full-time

    Benefits:
  • Provident Fund


Schedule:
  • Day shift


Experience:
  • total work: 1 year (Preferred)


Work Location: In person
  • Speak with the employer*
+91 9845917453







More Info

Industry:Other

Function:BPO

Job Type:Permanent Job

Date Posted: 23/10/2024

Job ID: 97548491

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