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Professional Services,
Customer Service,
Quality Assurance
Quality Analyst
Customer service voice
Mumbai
4.5 LPA
Day shift 5 days working and 2 rotational off
1 + years of experience on paper as a Quality - Analyst in BPO/KPO industry.
Minimum 2- 3 years of Contact Center Experience with Social Media or Complaint Management desired
Excellent verbal, written and interpersonal communication skills
Outstanding customer service skills and dedication to provide exceptional customer care
Analytical & Exceptional time management & listening skills
Must be able to effectively deal with people at all levels with internal & external stakeholders of the Company
Process certification will apply in case the candidate does not meet the above criteria
Date Posted: 09/08/2024
Job ID: 88073129
Our company GLORIOUS HR is leading the way people hire and get hired. We connect employers and job seekers digitally and seamlessly. We can make the job accessible to everyone and to make the process of hiring fast and easy. The main motive of our foundation is to provide skilled aspiring and deserving candidates access to better employment opportunities.