Search by job, company or skills

Arham Web Works

QA + Support Specialist

Arham Web Works
Early Applicant
  • 3 months ago
  • Be among the first 50 applicants
Exp: 0-1 Years
Surat, India
Login to check your skill match score

Job Description

  • Assist in developing and executing test plans and test cases.
  • Perform manual testing of Web Application applications.
  • Identify, document, and track bugs and issues using a bug-tracking Web Application.
  • Collaborate with development teams to understand product requirements and provide feedback.
Customer Support:
  • Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
  • Troubleshoot and resolve basic customer issues by identifying the root cause and providing solutions.
  • Guide customers through problem-solving processes and offer solutions.
  • Document and track customer interactions and understand client needs and usage patterns to offer personalized support.


Qualification and Minimal Requirements
  • Bachelor s degree in computer science, Information Technology, or a related field.
  • 0-1 year of experience in quality assurance and/or customer support roles.
  • Basic understanding of QA methodologies, tools, and processes.
  • Candidate having Strong problem-solving skills and attention to detail is a plus.

More Info

Industry:Other

Function:technology

Job Type:Permanent Job

Date Posted: 09/08/2024

Job ID: 88073721

Report Job

About Company

Arham Web Works
Follow

Hi , want to stand out? Get your resume crafted by experts.

Similar Jobs

Sr Specialist App Prod Support

AT T CybersecurityCompany Name Confidential

PHP IT Support Specialist

FPLE Technology Pvt LtdCompany Name Confidential
Last Updated: 17-10-2024 09:00:33 AM
Home Jobs in Surat QA + Support Specialist
Jobs by Skill - IT
Jobs by Skill - Non IT
International Jobs