Job Overview
:
We are seeking a detail-oriented
Salesforce QA Engineer
to ensure the quality and functionality of our Salesforce platform. The ideal candidate will have experience in
testing Salesforce customizations
and integrations, ensuring that solutions meet business requirements and maintain high standards of performance and security. You will be responsible for creating and executing test cases, identifying bugs, and ensuring the successful delivery of Salesforce projects.
Key Responsibilities
:
Test Planning & Execution
:
Develop comprehensive
test plans, test cases
, and
test scripts
based on business requirements and technical specifications for Salesforce features and enhancements.
Conduct manual and automated testing of
Salesforce configurations, custom code (Apex), Visualforce pages, Lightning components
, and integrations.
Execute functional, regression, integration, and performance testing on the Salesforce platform.
Quality Assurance
:
Ensure that Salesforce solutions meet functional, performance, and security standards.
Identify, document, and track defects using
bug tracking systems
(e.g.,
JIRA
,
Bugzilla
).
Collaborate with developers and business analysts to troubleshoot and resolve issues in a timely manner.
Automation Testing
:
Create and maintain
automated test scripts
using tools such as
Selenium WebDriver
,
Provar
, or similar testing frameworks for Salesforce.
Ensure proper test coverage through automation of
end-to-end workflows
on the Salesforce platform.
Continually enhance the automation test suite to improve testing efficiency.
Collaboration & Documentation
:
Work closely with the
Salesforce development team
and stakeholders to understand the functionality and provide feedback during the development lifecycle.
Participate in
requirements gathering
to gain clarity on new features and enhancements.
Create and maintain
QA documentation
, including test plans, test cases, and user acceptance criteria.
Salesforce Platform Maintenance
:
Assist in
UAT (User Acceptance Testing)
and work with users to ensure they are satisfied with new functionalities before release.
Perform
post-release validation
and provide support to end-users during deployments.
Continuous Improvement
:
Stay updated with Salesforce platform updates, new features, and QA tools.
Provide suggestions and best practices for improving the testing process to ensure the quality and performance of Salesforce applications.
Qualifications
:
Experience
:
3+ years of experience in
QA/testing
, with at least 1-2 years of experience testing
Salesforce applications
.
Experience with
manual and automated testing
on the Salesforce platform, including
Apex
,
Visualforce
, and
Lightning components
.
Skills
:
Proficiency in creating and executing
test cases, scenarios
, and
test scripts
for Salesforce customizations and third-party integrations.
Experience with
test automation tools
such as
Selenium
,
Provar
, or similar.
Familiarity with
Salesforce testing environments
, including
Sandboxes
,
Change Sets
, and deployment processes.
Certifications
:
Salesforce certification(s) such as
Salesforce Administrator
or
Salesforce Certified Platform App Builder
(preferred but not required).
ISTQB or other QA certifications (preferred).
Preferred Qualifications
:
Experience testing Salesforce
Service Cloud
,
Sales Cloud
, or
Experience Cloud
implementations.
Familiarity with
CI/CD pipelines
and version control (e.g., Git) for Salesforce deployments.
Knowledge of
API testing
and
integration testing
using tools like
Postman
or
SoapUI
.
Soft Skills
:
Strong
attention to detail
and ability to identify issues in complex systems.
Excellent
communication
and collaboration skills, with the ability to work closely with developers, project managers, and business users.
Ability to work in a fast-paced, Agile environment with multiple projects.
