The Center of Excellence part of our Global Business Services divisions supports our worldwide sourcing and procurement activities. The activities managed within the COE are sourcing support, purchase requisition/PO management, procurement operations, reporting & analytics, contract management, tooling support & administration, and customer & buying experience services.
We are looking for enthusiastic individuals with an interest in learning procurement and various aspects of procurement including a knack of providing excellent customer experience to our internal and external stakeholders. The candidate would spend time of minimum three months on each sub-function and learn various aspects of procurement and is expected to provide ideas and brainstorm with colleagues in the following areas:
- Process improvement
- Enhanced customer service
- Transaction quality
Job Description
Business Title: Procurement Operations Trainee
This role is primarily based on the need to develop the procurement function and to help develop a career for aspiring candidates wanting to make a career in procurement.
Based on experience gained, the candidate would be placed in one of the sub-functions:
- Procurement Helpdesk
- Procurement Operations
- Content & Catalog Management
- Contract Administration
- Sourcing Support
- Tool Management (Coupa Administration)
- Supply Chain Risk Management (SCRM)
Procurement is responsible to enable the internal Business Partner to comply to purchase-related guidelines/policies/ accountabilities, to maximize the benefit of the agreement & ensure continuous adaptation of the contract to the changing status quo.
Roles & Responsibilities:
Key accountabilities:
- Completed training on different sub-functions within the Center of Excellence team over a period of a minimum 2 years.
- Work on transactions for assigned sub-functions such as procurement helpdesk, contract administration, procurement operations, sourcing support, catalog management, etc.
- Update and maintain process documentation and standard operating procedures from time to time by taking input from respective subject matter experts.
- Assist supervisor in the development of reports and other basic tasks assigned from time to time.
- Work on ad-hoc projects as assigned by the supervisor.
- Brainstorming partners for process improvements and customer experience
Other duties:
- Proactively pursues professional development activities (e.g., reviewing professional publications, establishing personal networks)
- Manages time and company resources appropriately.
- Performs other duties as requested by supervisor/senior leadership.
Education And Experience
Minimum: Bachelor's Degree in any discipline; While a law degree is not a prerequisite, candidates with a legal background will be given preference Postgraduates & MBAs are welcome to apply provided they are within the 0-1 years experience range
Minimum Experience: 0-1 years of experience managing internal/external relationships, including:
- Collaborating with cross-functional international stakeholders across the company or from a variety of diverse backgrounds and cultures
- Collaborating with multiple internal teams
- Proven strong analytical ability to solve problems and drive results.
- Demonstrating strong written and verbal communication
- Demonstrating organizational, time management, and multi-tasking skills
- Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS Teams, etc.)
- Thinking out of the box attitude would be a plus.
Basic knowledge of the shared services industry would be preferred but not mandatory.
Shift timings
- Candidates should be flexible in working multiple shifts to support other offices of Wolters Kluwer, shift timings are mentioned below:
- 3 pm IST to 12 am IST
- 6 pm IST to 3 am IST
- The candidate should be working from the office during the probation period.
