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About Company-
Manah Wellness is building emotionally healthy workplaces for our corporate clients through our personalised, proactive and preventive approach. To know more about Manah Wellness please visit . We are presently inviting applications for the role of Mental Health professionals.
Qualification - Graduate in Psychology and Masters in Psychology is a must.
Experience - 2 years +
Job Description-
Mental Health Professionals / Psychologist
Mode- Hybrid
Qualification - Graduation in Psychology and Masters in Psychology are must.
We at Manah Wellness believe that journey begins with thoroughly understanding the mission, vision and purpose of the organisation. Because if you are going to invest your time & knowledge, we want to make it worth it. We are looking for thorough professionals, excellent team players with great relationship building skills to join us.
Profile:
It's a full-time position
Position: EAP Services and Training Lead
Key Responsibilities:
Manage ForeverFree EAP helpline and chat support services
Lead Position Champs Training program
Oversee WeTeam 24/7 Helpline & Chatline operations
Conduct counseling sessions and group therapy
Manage client relationships and reporting
Engage and support Employee Providers (EPs)
Schedules training session monthly once for different topic for psychologist on panel
and community.
Specific Duties:
Ensure prompt response times for client emails and helpline services
Conduct monthly reviews with founders on performance metrics
Lead group therapy sessions and individual counseling
Prepare and deliver monthly and quarterly reports
Organize and facilitate EP training and peer engagement activities
Manage grievances and EP onboarding processes
Participate in and lead internal training programs
Performance Metrics:
Maintain high Net Promoter Scores (NPS) for services
Meet targets for user growth and engagement rates
Achieve counseling session targets (720 annually)
Ensure timely reporting and analysis submissions
Maintain high client retention rates
Required Skills:
Strong clinical background in counseling or psychology
Excellent leadership and training facilitation skills
Proficiency in data analysis and report preparation
Ability to manage multiple projects and meet deadlines
Strong communication and interpersonal skills
Additional Information:
Position may require rotational shifts, including night shifts
Commitment to self-care and promoting team well-being
Willingness to participate in ongoing professional development
Email - [Confidential Information]
Job Type: Full-time
Pay: 20,000.00 - 35,000.00 per month
Application Question(s):
Experience:
Work Location: Hybrid remote in Mumbai, Maharashtra
Date Posted: 14/11/2024
Job ID: 100369013