Proposal Automation System Administrator, Senior Associate

Proposal Automation System Administrator

The system administrator plays a key role in maintaining the value and usability of the proposal automation system. Key responsibilities include:

• User administration and application security

  • Add users to the application

  • Create/ maintain user roles

  • Create / maintain library folder security based on user role

• Be well-versed in all system functionality, business area utilization, accountable for managing and coordinating systems testing for new releases, recording application defects/enhancements for vendor prioritization

• Encourage business use of additional application functionality to maximize the benefit to the organization

• Review application and user administration compliance against identified risk and Corporate Information Security policies and controls

• Oversee the IT relationship, both internally and with the vendor application technical support including conducting regular meetings, maintaining an issue log, and project plans for migrations for the vendor relationship, initiate cases on behalf of users, escalate critical items for prioritization and participate in meetings on case management and issues resolution

• Create and maintain document architecture as needed

• Create document templates as needed

• Implement continuous improvement practices for proposals and presentations

Key skills include:

• Thorough knowledge of Proposal Automation, experience with Responsive, Loopio, Qvidian or a similar application will be an advantage

• Fluency in Microsoft Office, including Word styles and templates

• Written and verbal communication proficiency.

• Ability to work both independently and as part of a team

• Project management skills

• Fluency in Salesforce