Property Manager

Job Role : Property Manager

CTC : 3.5 Lpa ( 2.5Lpa Fixed + 1Lpa Variable)

Perk : Freestay and Medical Insurance

Shift : Rotational Shift

Working Days : 6 days

Location : Chennai

Your role in detail :

Property Operations Management:

Oversee the day-to-day operations of the property. Ensure adherence to operational standards and protocols. Implement strategies to optimize property efficiency and performance.

Customer Handling:

Interact with guests to ensure their needs are met promptly and effectively. Address guest concerns and resolve issues in a timely manner. Strive to exceed guest expectations and deliver exceptional service.

Guest Escalation Management:

Handle guest escalations with professionalism and empathy. Investigate issues thoroughly and provide satisfactory resolutions. Communicate effectively with guests to manage expectations.

Team Management:

Lead and guide a team of employees to ensure smooth operations. Provide training and support to team members as needed. Monitor employee performance and provide feedback for improvement.

Coordination with Departments:

Collaborate with housekeeping staff to maintain cleanliness and hygiene standards. Liaise with front office personnel to ensure efficient check-in and check-out processes. Coordinate with maintenance staff to address any property-related issues promptly.

Monitoring and Reporting:

Conduct regular inspections to ensure compliance with standards and procedures. Prepare reports on property performance, guest feedback, and operational efficiency. Identify areas for improvement and recommend actionable solutions.