You are a self-directed, highly motivated, and experienced professional who excels in customer and partner-facing roles. Your strengths lie in managing details with exceptional c ommunication skills and organizational prowess . You are adept at working with various teams and geographies , m aintaini ng a focus on operations whil e p ossessi ng project management capabilities.
In this customer and partner-facing role, your responsibilities will include coordinating resources for early customer support, workshops, and rule diagnostics. You will be a key communicator, ensuring the proper setup of customers and coordinating events and webinars. Your organizational skills will be crucial as you manage, and update project information ensur ing the stakeholders and purchased services are being fully leveraged . Also, you will be responsible for contacting Customer Success Managers, confirming kickoff completion, and ensuring customer readiness. Your ability to discern appropriate discussions and maintain discretion in choosing who m to involve will be crucial for success
