Experience
10-13 Years
Job Description
- Manage projects of medium to large scale, including project planning, execution, and closure
- Develop and maintain project plans, including schedules, budget, and resource allocation
- Identify, manage and mitigate project risks, issues and dependencies
- Lead project status meetings and provide regular updates to stakeholders
- Ensure project delivery within defined timelines and scope
- Collaborate with cross-functional teams to ensure project success
- Identify and implement process improvements to optimize project delivery
- Provide mentorship and guidance to junior project managers
Required Technical/ Functional Competencies
Change Management:
- Specialized in overcoming resistance to change and helping organizations achieve their Agile goals.
- Able to guide teams in driving the change management projects or requirements.
Customer Management
- Specialized knowledge of customers business domain and technology suite.
- Use latest technology, communicate effectively, demonstrate leadership, present technical offerings, and proactively suggest solutions.
Delivery Management
- Specialized knowledge of deal modeling, commercial and pricing models.
- Create an integrated pricing model across service lines.
- Guide team members to apply pricing techniques.
- Grow the account, forecast revenues and analyze complex internal reports.
- Manage at least 1 complex account (>10m) or multiple small account independently.
Domain/ Industry Knowledge
- Specialized knowledge of customers business processes and relevant technology platform or product.
- Able to forecast business requirements and market trends, manage project issues, and validate customer strategy roadmap.
Product/Technology Knowledge
- In-depth knowledge of platform/product and associated technologies.
- Review various product-specific solutions for a specific project/client/organization and conduct product demos, walkthroughs and presentations to prospects if required.
Profitability Management
- Demonstrate competence in applying profitability and cost management techniques.
- Can develop Project budgets, monitor actual costs against the budget, and identify potential cost overruns or deviations.
- Use established processes and tools to track and control project expenses.
Project Management
- Extensive experience in managing projects and can handle complex projects with minimal supervision.
- Deep understanding of project management concepts and methodologies and can apply them effectively to achieve project goals.
Scheduling And Resource Planning
- Prepare independent global delivery models covering skill levels, skill mix and onsite/offshore work allocation.
- Create an accurate resource plan for people, space and infrastructure for the given requirements.
- Forecast people and skill requirements to align with plans.
- Optimize the schedule for complex projects.
Service Support And Maintenance
- Plan and execute transition for large/ complex activities.
- Define standards in transition management based on industry trends and contribute to building tools and accelerators for KT process.
- Optimize resource utilization based on demand from customers.
- Select and define SLAs; track service levels and analyze impact of SLA on complex processes and deliverables.
Risk Management
- Good understanding of risk management principles and techniques.
- Identify, assess, and document risks independently, as well as prioritize risks based on their potential impact.
- Assist in developing risk mitigation plans and monitoring risk responses.
Required Behavioral Competencies
Accountability: Being a role model for taking initiative and ensuring others take initiative, removing obstacles for others, taking ownership for results and deadlines for self and others, and acting as a role model for being responsible.
Agility: Works with a diverse set of situations, people and groups and adapts and motivates self and team to thrive in changing environment.
Collaboration: Reaches out to others in team to ensure connections are made and team members are working together.
Customer Focus: Engages in executive customer discovery to predict future needs of customers and drives customer relationships with a long-term focus and takes actions to enhance customer loyalty.
Communication: Communicates and presents complex ideas, information, and data to multiple, broad, and demanding stakeholders internal and/or external to the Organization.
Drives Results: Proactively seeks challenging and differentiated opportunities and drives and motivates team members to take on more responsibility.
Resolves Conflict: Balances the business interests of all stakeholders and manages any conflicts offering mutually beneficial options.
Certifications
PMP (Project Management Professional), PRINCE2 (Projects in Controlled Environments)
