Job Description
We are hiring project manager, project coordinator/ executive for a client in Mumbai.
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
The candidate is required to have experience in IT , Software development companies.
Position: Project manager, Project coordinator/Executive.
Location: Vashi, Navi, Mumbai
1 - 2 years work experience
Industry: IT, Sofware Development
Role and Responsibilities
Collaborate with cross-functional teams to gather project status.
Maintaining project statuses
Continuous follow-up on project progress with development team and on-site team
Focusing on activities getting delayed
Ensuring timely escalations in case of delays and customer complaints
Maintaining and updating Plan of Action
Tracking project milestones and deliverables
Monitoring resources allocation and its timely releases
Coordinating with on-site and off-site project team
Planning, organizing and attending Daily project meetings
Initiating and collaborating with Sales for kick-off meetings
Preparing and sharing Minutes of Meeting
Collaborate with the sales and marketing teams to understand customer needs and requirements.
Engaging existing and new customers from acquisition to retention by positive interactions and timely support to address customer inquiries or issues.
Building relationship by understanding customer needs, anticipating their requirements and providing personalized solutions & support.
Seeking feedback on project team and performance from customer
Sharing VoC insights across departments and functions within the organization to ensure alignment and coordination in addressing customer needs. This involves collaboration between marketing, product development, customer support, and other teams to deliver a cohesive customer experience.
Qualifications and Experience
Bachelor's degree in Engineering
Experience of 2 years as a project executive or similar
Experience of 1-2 year as customer relationship management and engagement
CAPM, Scrum Master, Agile certifications would be an advantage
Worked on a software project from Initiation to closure
Understanding of project management and agile practices
Software proficiency
MS-Office (Word, Power Point, Outlook, Excel, Teams, One Drive)
Skills
Preparing and sharing Minutes of Meeting
Organised, sincere, punctual and well-mannered individual with high level of professionalism
Excellent time management
Possesses impeccable written and verbal communication skills (English)
Self-motivated and quick learner
Excellent in converting verbal to written communication
Keeps an eye for details
Multi-tasking
Adaptability
Analytical thinking
Collaboration & teamwork
Problem solving skills
