About Us:
Foundation AI integrates with virtually any existing technology to unify all of a law firms document input sources from the physical mailroom to digital mailboxes- for AI-powered classification, content extraction, and document workflow automation
Job Overview:
Foundation AI is seeking a Project Manager. You will be a key member of our team and will build strong relationships with new customers, have an in-depth understanding of our customers goals, and monitor their experience with and the adoption of the Foundation AI platform to prove out ROI.
To be a good fit for the position, we have to make sure we align on a few key things. The ideal candidate for this role is eager to work for a SaaS startup that is poised for continued growth.
Does this sound like you If so, apply now.
Job Responsibilities:
- A Project Manager is responsible for planning, overseeing and leading projects from ideation through to completion
- Play a critical role in the Delivery Team by engaging with the customer and their respective partners for their technical and functional rollouts
- Responsible for successful technical deployment, functional rollout, and user enablement for the agreed Scope of Work (SOW), within defined timelines
- Monitor Projects budgets and expenses to ensure that the professional services are delivered with agreed financial parameters
- Project Management activities will include the following, but not be limited to:
- Interact with the sales/pre-sales team to obtain the handover from sales to delivery
- Setup and lead the kick-off meetings with the client
- Agree on timelines, create project plans, and obtain necessary sign offs during various stages of the engagement
- Record all risks related to deployment and create mitigation plans
- Align the technical and functional resources as per the project plan
- Customer management, team management, escalation management
- Handle all communications and escalations related to the project delivery, including regular updates of project-related documentation
- Ensure that all the milestones are completed as per the agreed timelines
- Responsible for change management in relation with the Scope of Work / Deployment Architecture during the Implementation Phase of the project
- Obtain deployment sign off and ensure smooth transition of projects to Customer Success Managers / Support with complete documentation
- Responsible for scoping and coordinating with client POC, on the agreed requirements
- Suggest innovative ideas which will help in effective and efficient management of Implementation Projects
- Interface with internal teams, such as Support, Customer Success, Product Management, and Engineering / Data Science teams
Job Requirements:
- A minimum of 4-6 years of experience in SAAS or product consulting industry
- Must be able to manage multiple projects utilizing strong planning and organizational skills
- Must be willing to work during standard US business hours
- Outstanding verbal, written and presentation skills to lead cross functional alignment discussions
- Strong interpersonal skills with ability to influence and build effective customer relationships
- Experience with general consulting skills that include team facilitation, business case development, strong business analysis skills, process mapping, and business process redesigning
- Hands on approach on Solution delivery with extra focus on Systems implementation skills: requirements/process analysis, focus group sessions, conceptual and detailed design, configuration, testing, training, change management, and support
- PMI- PMP, PMI - ACP certifications are highly desirable
It would be nice if you have:
- Exposure to working on an Onshore - offshore set up
- Enterprise-level business project experience with strong process analysis, design, delivery and documentation skills
- Exposure to litigation involving Workers Compensation, Personal Injury, Social Security Disability, Veterans Benefits, and/or Insurance Defense
- Familiarity with Agile development, APIs and integration techniques, Python and SQL databases
Personal Attributes we are looking for:
- Analytical nature with the ability to solve complex business issues
- High emotional quotient is desired
- A can do attitude to be able to work within existing constraints and come up with innovative ideas that may not be obvious or apparent
- Maturity and level headedness to handle difficult situations and still maintain healthy relationships with customers and partners
- Extremely detail oriented and passionate about customers success
Our Commitment:
At Foundation AI, we're committed to creating an inclusive and diverse workplace. We value equal opportunity and affirmative action principles, giving everyone an equal chance to succeed. We're dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Upholding these values and adhering to applicable laws is paramount to us.
For any feedback or inquiries, please contact us at [Confidential Information].
Learn more about us at www.foundationai.com
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