iRely is looking for a Professional Services Project Manager who can join the team in Bangalore office.
The Professional Services Project Manager will represent iRely with authority to the customer, as the leader of the implementation team and owner of the project. Ensuring a customer referral when the project is complete, while adhering to the triple constraints of cost, scope, and time is fundamental to our continued success as an organization.
The Project Manager must clearly understand the project objectives, along with the business requirements, and act as the primary interface with our customers to set the agenda, manage customer expectations, develop, implement risk mitigation strategies, proactively resolve issues, negotiate appropriately, and communicate internally & externally, utilizing the iRely implementation methodology to lead these projects to success.
Duties/Responsibilities:
- Responsible for project management and ownership of multiple, concurrent medium-to large-sized, complex i21 solution engagements, adhering to and improving the iRely implementation methodology.
- Proactively and predictively manage the projects including developing task lists, scheduling resources, setting goals and priorities, ensuring deliverables are met, reporting project status, tracking and resolving issues, and customer acceptance.
- Implement change management process on engagements.
- Follow standard Professional Services operational process and guidelines.
- Act as primary interface with customer to manage customer expectations, develop risk mitigation strategies and resolve issues.
- Act as point of escalation to resolve large, complex, high-risk engagements.
- Ensure engagements are on-time and on-budget.
- Identify additional sales opportunities resulting from engagement work.
Required Skills/Abilities:
- Demonstrated experience in managing all aspects of software product implementation life cycle.
- Ability to clearly understand the project objectives, along with the business requirements
- Leading multiple teams and multiple projects simultaneously
- Excellent interpersonal and communication skills
- Proficiency in using various project management tools commonly used by the software industry
Education and Experience:
- BE/MBA/ME with specialization on project management, software/information systems, etc.
- 5+ years of software implementation project management experience
- PMI and or Scrum Alliance certification a plus
- SAP ERP, NetSuite, Microsoft Dynamics, or Sage implementation experience is highly desirable but not a requirement
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
About iRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Fort Wayne, Indiana, with offices in New Jersey, Texas, Washington, London, Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
https://www.irely.com/
