- Program Coordinator to be responsible for handling small projects or region for particular project
- You will be working closely with your team members to ensure that all Program requirements, deadlines, and schedules are on track
- Responsibilities include submitting Program deliverables, preparing status reports, and establishing effective Program communication plans as well as the proper execution of said plans on ground
- To be a successful candidate, you will need to have proven experience in project management and the ability to lead Project teams of various sizes
Program Coordinators Responsibilities:
- Coordinating with team members to make sure that all parties are on track with Program requirements, deadlines, and schedules.
- Monitor & achieve the project KPIs on monthly basis
- Deployment of Manpower as per client/Program requirement
- Meeting with local client /sales team members to resolve issues.
- Ensuring Program deliverables and adherence to on ground execution standards
- Preparing status reports by gathering, analyzing, and summarizing relevant information.
- Establishing effective Program communication plans and ensuring their execution.
- Should be able to hire ISP / MR / Supervisors for his /her project
- Ensuring high service standards for clients
Store Level:
- Delivers and Executes Program KPIs
- Real-time reporting at client level
- Manages in-store executions and control overall attrition
Team Management:
- Hiring, Training & Attrition Management
- Accomplish team / project performance
- Communicate job expectations
- Reports & presentations
Client Relationship Management:
- Maintains client relationship
- Single Contact for the agency & client
Requirements
- Experienced & Professional Individuals (Modern Trade / General trade experience)
- Overall 4-5 years in handling Sales programs /FMCG/Service
- FMCG, Retailing & Merchandising preferred
- Good communications skills
- Strong Team management skills