- Help our clients deliver the highest quality learning to their leaders with speed, scale, and efficiency
- The Project Service Specialist will play a pivotal role in supporting client engagement for our leadership development solutions
- This client-focused position involves providing comprehensive support for clients throughout the entire project lifecycle, from business and learning solution development to data analytics and client fulfillment
- Operating within a dynamic, fast-paced, and matrixed team environment, your success in this role will hinge on your exceptional organizational, communication, and problem-solving skills
- This position serves as an excellent entry point for individuals aspiring to pursue careers in leadership development and customer success
What you'll do
- Provide high-quality task-based support and customized services for the delivery of scala-ble solutions in collaboration with internal and external stakeholders.
- Support cross-functional project teams working on internal initiatives aligned to organiza-tional goals, processes, and resource availability.
- Demonstrate a high level of technical proficiency encompassing a comprehensive under-standing of relevant tools, technologies, and methodologies and adeptly navigate com-plex technical landscapes.
- Support, advise, or make recommendations to stakeholders on common issues integrat-ing multiple resources drawn from knowledge of HBPs people, business lines, products, services, and functional areas.
- Maintain product and process enablement plans and organization including related knowledge, tools, documentation, communication strategy and timeline.
What you'll bring - Project Execution Excellence: Support clients and internal stakeholders in successfully im-plementing solutions and delivering projects.
- Agility and Adaptability: Navigate and thrive in a rapidly changing environment, showcas-ing adaptability and agility in response to evolving project dynamics.
- Stakeholder focus: Prioritize and meet the needs of internal and external stakeholders, ensuring a customer-centric approach in all project activities.
- Accountability & Ownership: Take ownership of project deliverables and outcomes, demonstrating a high level of accountability for individual and team responsibilities.
- Curiosity /Lifelong Learner Mindset: Cultivate a curious and lifelong learner mindset, staying abreast of industry trends, best practices, and innovative approaches to enhance project outcomes.
- Matrix collaboration: Excel in dynamic team structures by fostering collaboration and seamlessly working with colleagues cross-functionally, embodying a team-player mental-ity.
- Investigative Inquiry: Utilize research and analytical skills to examine project requirements, gather relevant information, and propose informed solutions.
- Proficient communication: Strong verbal and written communication skills.
You'll stand out if you have
- Strong time management skills
- Excellent communication and organizational skills
- Agility and Adaptability (Embrace change)
- Curiosity and Growth Mindset (Eager to learn)
- Multi-lingual
