This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
Own the intake and initiatives related to WW metadata changes
Establish SOPs, process controls, recommend revisions and ensure alignment with Marketplace business teams
Build and scale system-level solutions that have metric impact through multiple projects and automation; drives adoption of solutions across teams
Perform data analysis on trends observed and recommend to the product and program teams on remediation and improvement ideas
Collaborate with partner teams and stakeholders across the globe to deliver on key business goals and objectives by driving consensus and building trust
Become an SME in the domain, may perform quality audits for the team and work to improve the overall quality of the team
Establishes key reporting/MIS for functional area & write strong, well-structured and detail oriented reports in a clear, concise and audience-specific format
Mentor peers and new hires and may participate in the development and delivery of training
Drives continuous improvement and contributes to COE (Correction of Error) process by documenting any issues/RCAs/action planning in functional area and owns specific action or change
Demonstrates the ability to dive deep into a problem, performs root cause analysis, and identifies constraints to recommend a solution
Interacts with multiple stakeholders to communicate on operations and represents data/metrics information and project reviews
Basic Qualifications
2+ years of program or project management experience
Preferred Qualifications
Knowledge of Lean principles and DMAIC methodology
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
