- Program manager to be responsible for handling our company's ongoing programs.
- You will be working closely with your team members to ensure that all Program requirements, deadlines, and schedules are on track.
- Responsibilities include submitting Program deliverables, preparing status reports, and establishing effective
- Program communication plans as well as the proper execution of said plans.
To be a successful candidate, you will need to have proven experience in Program management and the ability to lead Program teams of various sizes.
Program Manager Responsibilities: - Coordinating with cross-discipline team members to make sure that all parties are on
- track with Program requirements, deadlines, and schedules.
- Develop, Monitor Achieve the project KPIs
- Deployment of Manpower as per client/Program requirement
- Meeting with Project team members to identify and resolve issues.
- Ensuring Program deliverables and adherence to reporting quality standards.
- Preparing status reports by gathering, analyzing, and summarizing relevant information.
- Establishing effective Program communication plans and ensuring their execution.
- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
- Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients.
- Identifying and developing new opportunities with clients.
- Ensuring high service standards for clients
Store Level: - Delivers and Executes Program KPIs
- Real-time reporting at client level
- Manages in-store executions and control overall attrition
Team Management: - Hiring, Training Attrition Management
- Accomplish team / project performance
- Communicate job expectations
- Planning, monitoring, and appraising job results
- Reports presentations
Client Relationship Management: - Maintains client relationship
- Single point of Contact for the agency client
Requirements: - Experienced Professional Individuals (Modern Trade / General trade experience)
- Overall, 6-7 years in handling Sales programs /FMCG/Service
- FMCG, Retailing Merchandising preferred
- Preferably MBA in Marketing Sales
- Excellent communications skills
- Strong Team management skills
- Language: Strong Command over English, Hindi.
