Job Description
Req ID: 304213
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Production support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Experience in Lending or trade finance domain is necessary
Experience In Loan IQ Or Trade Innovation Is Preferred
Need to be able to configure and customize product as per bank's requirements
3-5 years of experience in Product Configuration
Hands-on experience on ticketing tools (Jira / Freshdesk).
Hands-on platform experience for product support
Product support activities will involve the assignment of issues and issue analysis and resolution within specified SLAs.
Readiness to work shifts and/ or be on call and/ or put in extra hours for task closure.
Should be strong in debugging and troubleshooting.
Ensure that communications to key stakeholders are provided in a concise and timely manner.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
