Production Engineer

Role/ Job Title: Production Engineer

Function/ Department: Information Technology

Job Purpose: The role entails the responsibility of providing production support to bank's UPI applications. It includes administering and resolving day to day production applications issues, providing updates and perform root cause analysis.

Roles & Responsibilities:

• Must work on UPI.
• Knowledge of UPI lifecycle and workflow
• UPI knowledge is must with all flow.
• Knowledge of HSM is required.
• Knowledge of regulatory/Audit is required.
• Understanding of WebLogic, deployment etc. is must.
• Query writing and analysis, knowledge of Oracle, Linux required.
• Should be a team player.
• Design production support procedures, policies and documentation.
• Prepare recovery procedures for all applications and provide upgrade to same
• Identify and resolve technical issues with correct RCA.
• Establish the root causes of production errors and escalate serious concerns.
• Coordinate with IT groups and external vendors and ensure effective production application services to ensure reliability.
• Manage code migration across environments to ensure continued and synchronized functionality.
• Gather information independently, carry out necessary research and provide an in-depth analysis to resolve production issues.
• Supervise all alerts related to production application and system procedures and provide services proactively.
• Prepare and coordinate communications to senior management.
• Deliver regular and customized training to teams within the business.
• Capture and share best- practice knowledge amongst the team.
• Stay abreast with global market trends and competitor strategies in key markets.
• Leverage in-house synergies through collaboration with internal stakeholders.

Educational Qualification:

Bachelor of Technology (B. Tech) / Bachelor of Science (B. Sc) / Master of Science (M. Sc) /Master of Technology (M. Tech) / Bachelor of Computer Applications (BCA) / Master of Computer Applications (MCA)

Experience:2 - 5 years