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ALLEN Digital

Product Support Engineer (PSE)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Key Responsibilities

  • Product Support and Maintenance:
    • Provide technical support and troubleshooting for product-related issues.
    • Collaborate with cross-functional teams to resolve technical problems.
    • Work with development to create runbooks
  • Scripting and Automation:
    • Develop and maintain scripts using Python or similar scripting languages to automate routine tasks and processes.
    • Implement automation solutions to enhance the efficiency of AWS operations.
  • Database Management:
    • Work with various databases such as MongoDB, SQL, and Redshift to manage data storage, retrieval, and processing.
  • AWS:
    • Should have basic understanding of aws services and terminology.
  • Collaboration and Communication:
    • Work closely with product development, operations, and other teams to ensure smooth integration and deployment of solutions.
    • Document processes, solutions, and best practices for internal and external use.
Qualifications

  • Technical Skills:
    • Proficiency in Python or similar scripting languages.
    • Experience with databases such as MongoDB, SQL, and Redshift.
    • Strong understanding of AWS services and cloud infrastructure.
    • Knowledge of automation tools and frameworks.

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 09/10/2024

Job ID: 95646747

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