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Infor

Product Support Analyst

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  • a month ago
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Job Description

General information
Country
India
State
Telangana
City
Hyderabad
Job ID
39542
Department
Customer Support
Experience Level
EXECUTIVE
Employment Status
FULL_TIME
Workplace Type
Hybrid
Description & Requirements

Required skills:


Should have handled WMS implementations/production support.
Display a high level of critical thinking in cross-functional process analysis and problem resolution.
Good Understanding of ERP / SCM Concepts and Functionality.
Knowledge of the applications Warehouse Management System (Any SCM products or EXE, WMS).
Expertise in database (MS SQL/Oracle/Informix) to identify the problems occurring in application due to data corruptions.
Basic understanding of Java and OOPS concepts.
Should be a good team player, ready to work and collaborate with team members.
Good hands on with PL/SQL. Should be able to read, write and understand the SQL to gather data for analysis.
Exposure to Cloud suite application tools like Sumologic/Splunk/JackDB.
Exposure to reporting tools like BIRT/BIRST/COGNOS.
Knowledge of Label printing software like Loftware or Nicelabel would be added advantage.
Knowledge on AWS would be an advantage.
Experience on Infor WMS product would be an added advantage.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

More Info

Industry:Other

Job Type:Permanent Job

Date Posted: 08/10/2024

Job ID: 95431875

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