We are looking for a seasoned Product Manager for our Loyalty Platform driving growth and engagement for millions of travellers.
An ideal candidate will be a high performing individual contributor who owns one or more product areas.
With some supervision, leads project execution and represents their product area(s) within a cross-functional team.
Collaborates, with guidance, on global roadmap planning.
Socializes and coordinates planning, updates and communications with program management. Achieves expected business results within their assigned projects.
Experience
5+ years for Bachelor's
3+ years for Master's
Education
Bachelor's or Master's or equivalent experience
Functional/ Technical Skills
Agile practices
Communication
Data science principles
Listening
Scientific method
Role Expectations
Simplify and create frameworks to influence a diverse and broad audience
Collaborate with stakeholders to gather requirements.
Lead product discovery for initiatives assigned to determine the right solve and impact.
Write product requirements and ensure clear communication and coordination of requirements to the business, marketing, design, and development teams.
Effectively partner with program and engineering to drive teams to achieve aggressive targets with minimal direction
Establish business processes and policies as well as metrics and indicators for success.
Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers.
Develop, report, and continually improve business performance metrics.
Proactively identify and resolve strategic and technical issues that may impair the teams ability to meet strategic, financial, and technical goals.
Understands product and technology decisions, develops the product feature or product roadmap and executes on go-to-market plan.
Manages backlog for product area and balances new features, bugs and tech debt.
Demonstrates a critical understanding of functional information (e.g. legal, data/metrics, and technical information) and is able to accurately answer relevant questions.
Makes system changes leading to desired outcomes that are crafted to scale and ensures reporting (including feedback and/or data loops) is in place to gauge customer, business and system impacts.