Job Summary
The Product Owner (PO) - Client Trade Analytics is part of the CIB (Corporate & Investment Banking) Data Solutions and Analytics team in Digital Channels and Data Analytics (DCDA) department. The PO is responsible for an overall vision and strategy of the entire digital insights and offerings across Trade products. The PO will lead a cross-functional teams and play a vital role in the solutioning & development of the analytics and insights feeding into Straight2Bank Platform.
Straight2Bank is a fully integrated digital internet banking service, track your business transactions, hedging & other online business needs. The platform is a global platform for Standard Chartered Bank and being used by users across all CIB markets.
Working closely with a diverse set of specialists, including technology delivery team, designer, and subject matter experts across banking domains, you will internalise complex information about products and services to make them understandable to real humans and manage delivery of these features under the agile framework.
Since this role is fully focused on solving problems for customers and business alike, it requires empathy and business understanding in equal parts.
Key Responsibilities
Strategy
- Define the product vision and strategy of the Trade analytics and insights along Business Stakeholder, Banking Domain leads and Straight2Bank CPO Trade and ensure alignment with the Bank's strategy
- Understand the use cases (roles, personas, pain points) and assist the network of Product Owners to finetune their requirements gathering, articulating user-stories for identified features
- Create a single, prioritized backlog for the network of the Product Owners to decompose and maintain the single product roadmap across Trade Analytics domain in CIB
- Work with our software engineering team, UI/visual designers, Content Managers to establish principles and standards for the platform ensuring the feasibility of design and implementation
Business
- Set a strategic vision for the whole Scrum of Scrum
- Works with the network of your squads on a daily basis to assist with impediment removal, product backlog refinement, and release planning
- Collaborate implementation of features using agile methodology and work closely with all stakeholders to facilitate delivery
- Develop rollout plan, pre / post implementation activities in conjunction with Adoption team at the platform level
- Work with Trade Product partner to generate insights at Scale feeding into Straight2Bank
- Research and analyse industry platform support & service and conduct competitor analysis in order to turn them into user insights
- Lead user research and testing activities to continue raising the bar for your workstream
- Regular review of usage data to analyse user behaviour and pain points
Processes
- Work closely with CPO Straight2Bank Trade and the support teams (user and technical teams) to finetune service model for the Platform overtime in line with the Bank's standards
- Lead execution of the service model and conduct assessment of the process and support teams involved end to end
- Establishes and monitor effectiveness metrics
- Lead engagement with DCDA PMO and respective forums for your workstream
- Lead resources and financial management of your respective workstream
People & Talent
- Empower, manage, coach and mentor the scrum team - holding team members accountable for strong performance management practices, including promoting diversity & inclusion within the team and the wider organisation. Encourage the team to create personal career development plans, including strengthening skills through relevant training, learning and development activities.
Risk Management
- Ensure alignment of risk management aspect for all deliveries and conducting themselves in line with the Bank's standards, policies, and procedures
Governance
- Ensure alignment of compliance and governance aspect for all deliveries and conducting themselves in line with the Bank's standards, policies, and procedures
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
- Chief Product Owner, Trade Analytics
- Chief Product Owner, Straight2Bank Trade
- Global Trade Product Managers
- Straight2Bank Data Analytics Technology Delivery Lead
- Data Scientist and Analyst
Our Ideal Candidate
- A university degree holder
- 8 years of working experience in a product owner role
- 5 years of direct experience in end-to-end product design and development, such as developing user requirements, business analysis, UI/UX design and programming
- A Certified Scrum Product Owner certificate holder is a plus
- A knowledge in Google Analytics is a plus
- Good understanding of Agile Software Development Lifecycle
- Knowledge in Trade Finance Product is a plus
- Experience with ADO and other design tools such as Sketch, Zeplin, or Invision
Role Specific Technical Competencies
- Data Analysis
- Microsoft Excel and Powerpoint
- ADO
- Programming Language - Python
- SQL
- Java Script
- Agile Product Owner
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
