Product Operations Analyst

Location: Delhi NCR, India and Mumbai, India

Company Overview:

We are an Applied AI and consumer tech company based in Delhi NCR, addressing one of the largest

unsolved consumer internet challenges of our time: online dating and matchmaking. Unlike traditional

dating apps, we offer a Trusted Exclusive Singles Club where each member receives personalized

matchmaking services through AI to facilitate great first meetings.

Our team comprises smart, passionate, and kind individuals who value respect and empathy. Our founders

have backgrounds from Google, Zomato, Wharton, and IIT, and our investors include prominent unicorn

founders, serial entrepreneurs, and industry veterans.

We are hiring for our founding team to take our product from prototype to market launch. This is an

opportunity for significant impact, learning, and wealth creation with a Silicon Valley-caliber team.

Job Description:

In the initial phase, you will play the role of a matchmaker, identifying and connecting individuals seeking

romantic relationships. Your responsibilities will include:

Conducting interviews to understand clients preferences and requirements.

Matching client profiles based on compatibility and shared interests.

Arranging and coordinating meetings between matched clients.

Providing feedback and support to clients throughout the matchmaking process.

Organizing and structuring acquired knowledge and human judgment for AI algorithms.

Suggesting product and service improvements based on user interactions.

Ensuring the platform remains safe and free from bad actors.

Requirements:

1-2 years of experience in client management/customer care, preferably at a leading business process

outsourcing firm.

Outstanding communication, empathy, and interpersonal skills to connect with diverse clients and

cater to their preferences and needs.

Exceptional organizational and time-management skills to manage multiple clients simultaneously

with a high bar for excellence.

Working knowledge of Excel.

High degree of integrity, with the ability to maintain confidentiality and professionalism in all client

interactions.

A Bachelor's degree in psychology, sociology, or a related field is preferred but not required.

Benefits:

Competitive salary and performance-based incentives.

Opportunities for career growth and development within a fast-paced, innovative environment.

Work with a diverse, talented, and passionate team.

Combine your career with social good in a fun and dynamic setting.

Join Us:

• Come work with us to make a meaningful impact in the world of online dating and matchmaking!

How to Apply:

If you feel you are the right match, then we invite you to apply for this exciting opportunity. Please fill out the job application form.

https://forms.gle/54mZ2pFqRUP4h3YQ7