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We are seeking a highly skilled and experienced Product Manager to join our team. The successful candidate will play a critical role in engaging with customer implementations to understand the challenges faced by system integrators and customers while implementing Oracle Supply Chain Planning (SCP) Cloud. The key objective of this role is to ensure that customers implement the features as designed and to identify opportunities for improving existing functionalities, ensuring seamless integration across all modules within the SCP Cloud.
Career Level - IC4
Key Responsibilities
- Regularly interact with customers and their chosen implementation partners to provide oversight during the Oracle SCP Cloud implementation. Understand the status of the implementation, identify critical issues, and agree on action plans for resolution.
- Actively engage with customers and system integrators to understand the challenges they face during implementation. Serve as a bridge between customer teams and Oracle Product Development to address and resolve these challenges.
- Ensure that the customer implements the Oracle SCP Cloud features as designed, maintaining alignment among all parties involved in the implementation process.
- Continuously identify opportunities to enhance existing functionalities within the Oracle SCP Cloud to ensure all modules work seamlessly together.
- Drive to closure any issues that put the go-live at risk, including defining ownership between the customer, the integration partner, and Oracle.
- Regularly interact with senior executives within the customers business, IT, and service organizations, as well as within Oracle.
Experience And Skills
- Implementation Expertise: Extensive experience in implementing Oracle Supply Chain Planning applications. Deep knowledge of the business and processes supported by Oracle SCP products.
- Advanced Technical/Functional Skills: Ability to handle non-routine and complex work, applying advanced technical and functional knowledge in the area of SCP Cloud.
- Education: Bachelor's Degree required; MBA is a plus.
- Leadership Experience: Proven experience in leading the implementation of enterprise-class, mission-critical applications.
- Analytics Familiarity: Familiarity with modern analytics reporting tools is desirable.
Ideal Candidate Profile
- Team Player: Strong interpersonal skills with the ability to work effectively in a team environment.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Strong organizational and process management skills with attention to detail.
- Executive Presence: Credibility and experience to engage with senior executives.
- Adaptability: Thrives on the challenge of unexpected situations and can rapidly sort out fact from fiction.
- Motivational Leader: Able to motivate forward progress in challenging scenarios.
- Respected Professional: Able to quickly garner respect from peers and clients.
- High Standards: Demands a high level of performance from yourself and others.
- Continuous Learner: Constantly broadening and deepening knowledge of the products and general skills.
Why Join Us
- Impactful Role: Play a key role in the success of Oracle SCP Cloud and our strategic customers.
- Professional Growth: Opportunities for continuous learning and development in a supportive environment.
- Collaborative Culture: Work with a team of experts dedicated to customer success.
As a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
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Disclaimer
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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