Product Manager

Role: Product Manager (Wealth Management)

Exp-4-5 years

Location-Mumbai (WFO)

Product Manager - Wealth Management

Job Title:

Product Manager

As a member of the Product team, you will have the following responsibilities:

Product Vision

Understand the direction in which the Business is moving. Proactively work with stakeholders to identify seen and unseen needs.

Conduct market research and industry analysis to evaluate emerging technologies, assess competitive landscape, and recommend innovative solutions to enhance wealth distribution services.

Use all of the above to formulate a Product Vision

Business Analysis:

Collaborate with cross functional stakeholders to gather and analyze business requirements, identify opportunities for process improvement, and translate business needs into technical specifications.

Vendor Management:

Identify potential vendors, assess their capabilities, negotiate contracts, and ensure that terms and conditions, including pricing, service level agreements (SLAs), and delivery timelines, align with organizational needs.

Establish strong connections with existing vendors, gather user input, and persuasively engage vendors to adopt our requirements, maintaining clear communication regarding timelines and diligently monitoring project progress.

Technical Support:

Provide frontline technical support to internal users and customers, diagnose and resolve issues, and escalate complex problems to appropriate internal or vendor IT teams for resolution.

Manage IT help desk tickets, prioritize support requests, and ensure timely resolution of technical issues to minimize downtime and maintain operational efficiency.

Solution Design and Implementation:

Design, test and implement technical solutions to address business challenges, streamline workflows, and optimize operational processes using a combination of off the shelf software, custom applications, and integrations.

Define success criteria for testing and product acceptance, follow through with regular monitoring of metrics and presentation to stakeholders

Ensure implementation plans match expectations.

Documentation & Training:

Create and maintain technical documentation, user guides, and training materials to facilitate knowledge transfer, improve user proficiency, and promote self service support.

Qualifications:

An ideal candidate would have:

B.E/B.Tech and/or MBA;

4 -5 years of experience as Product Manager

Experience and knowledge of Wealth management / Capital markets is a must

Knowledge of commonly used systems in a wealth management firm is a plus

Experience in collaborating with users, partners and vendors is preferred

Strong communication & management skills

Strong written communication skills required for process documentation and presentations

Process orientation - needs to be structured in their approach

Working knowledge of Excel/Google sheets

A great attitude and calm demeanor

Basic knowledge of APIs and SQL queries.

Multitasking in a fast paced environment with customer obsessed and solution oriented approach