Job location: Mumbai, Maharashtra, India
The team you would join:
The New Products Development team is a part of the Commercial Unit, which comprises of innovative, solutions-oriented people that work closely with Sun King's global and regional Research and Procurement, Sales, Finance, and Marketing teams to make sure hundreds of thousands of Sun King products reach last-mile consumers each month.
About the role:
As a member of the New Product Development Team, you will be a key stakeholder in developing Sun King's future products and services. In this role, you will work at the intersection of business, technology, and customer experience teams to ideate, develop, pilot, and launch new life-changing products across India.
This role is an exciting career opportunity for an innovator with a combination of technical and organizational skills who is passionate about working with consumers and delivering the next generation of Sun King products. The products and services you will build will have a transformative impact for millions of households.
What you would be expected to do:
New Product Identification:
- Generate, refine and consolidate new product ideas, market research and customer requirements, drawing from relationships across the company, including R&D, sales, marketing, and operations teams.
- Develop customer survey templates, collect feedback, and present to internal stakeholders.
- Evaluate current offerings from industry peers, seeking opportunities for differentiation.
- Translate product strategy into detailed requirements for prototype construction.
- Test prototypes and potential new products to validate its commercial viability.
- Specify product requirements and feedback for R&D.
New Product Pilots:
- Act as the Project Manager to deploy successful pilots defining the purpose, major deliverables, KPIs, timelines, risks, and responsibilities of internal stakeholders.
- Track and document key pilot project deliverables including customer engagement, usage habits, product availability, number of leads generated weekly.
- Work with internal and external stakeholders to ensure deliverables (selecting pilot areas, inventory readiness, training, etc.) are met on time.
- Carry out Engineering Validation Testing (focusing on the features) and Technical Validation Testing (focusing on integration) and generate a Product Requirements Document (PRD).
- Collect Customer Feedback on the product performance and expectations and present to internal stakeholders.
- Report the progress and results of the pilot through a comprehensive memo or a presentation. Provide insights on lessons learned, recommendations for a successful Go-to-market (GTM) approach, product design or process changes, if needed.
- Oversee a successful transition from the pilot stage to commercial scale.
New Product Introduction:
- Clearly convey the product vision. Translate technical specifications, benefits, and it's fit with Sun King to a language customer can appreciate.
- Work with various departments to design a sales and service process for new products and the route to market.
- Support the Training and Marketing Teams by reviewing training materials, spec sheets, packaging, and highlighting the Customer Value Proposition (CVP).
- Support in the development of service requirements for new products, working closely with the After-Sales and Call Center teams to ensure customer service is prepared prior to the product launch.
- Work with the R&D Team to define and implement product iterations and cascade the changes to respective stakeholders.
You might be a strong candidate if you have/are:
- A four-year or advanced degree in product design, engineering, energy systems, the Physical Sciences, or a related field.
- Ability to work independently, ability to figure things out with innovative thinking, problem-solving skills, and presence of mind.
- Ability to collect and synthesize user feedback for actionable items.
- Critical thinking skills: Good ability to structure problems and drive towards solutions even in ambiguous situations.
- Financial knowledge to quantify economic value propositions and commercial opportunities of new product offerings.
- Experience in spearheading the expansion of new product lines or segments.
- Ability to execute and manage projects effectively.
- Open to travel within India and possibly to other Sun King markets.
- Display good communication skills, energy, and the ability to handle ambiguity at a rapidly growing organization.
- Ability to communicate product decisions in the lens of multiple stakeholders.
We place great importance on sustaining a diverse, inclusive work environment:
We believe that diversity (of race, gender, sexual orientation, religion, ethnicity, national origin, personality type, perspective, and all the other fascinating characteristics that make us different) enriches innovation and our competitiveness in the market. We strive to ensure diverse perspectives inform critical decisions, and we actively work towards ensuring all Sun King employees feel like they belong. We also know that sustaining an inclusive workplace requires conscious effort and is a continuous journey, not an end-state.
Sun King recruits, employs, trains, compensates and promotes individuals based on experiences and demonstrated job performance, regardless of race, color, religion, sex, marital status, sexual orientation, national origin, HIV/AIDS status, disability, or any other protected characteristic as established by law.
What to expect from us, after you submit your application:
The first step is to apply for the job opening through Sun King's career website or by emailing your resume to one of our HR representatives. You can expect an email response within three weeks regarding the status of your application. If you are shortlisted for consideration, we'll set up a conversion with you to learn more about your interests and background, share more about the job requirements and Sun King, and to answer any initial questions you may have.
Recruitment disclaimer:
Sun King maintains high ethical standards in its recruitment processes, and invitations for interviews and job offers are based entirely on merit and qualified experience. Sun King will never request payment in any form, whether monetary, as favors, or in kind, at any stage of our recruitment or selection process.
