Develop and Own Product Roadmaps: Define and manage product roadmaps, prioritizing increments based on inputs from external and internal stakeholders.
End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.
Qualifications:
Bachelor s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
4+ years of experience as a Product Manager, in a Start-up or marketplaces .
Strong understanding of user-centered design principles and best practices.
Experience with gamification techniques in product design.
Excellent analytical, problem-solving, and decision-making skills.
Strong communication and interpersonal skills.
Proficiency in product management tools and software.
