About iRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Dallas, Texas with offices in Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
Job Overview
iRely is looking for a highly motivated and experienced
Software Product Manager to work on the General Ledger module of their software.
Responsibilities and Duties
- Software Product development - specifically, General Ledger
- Gather, understand, and document customers business needs by directly engaging the customers or working with implementation teams.
- Create functional and technical designs (including use cases, mockups, process, and data flow diagrams, etc.), provide estimates of efforts, and create Statement of Work for customer approval.
- Guide teams to ensure development is completed per requirements, on time, meeting performance benchmarks, and with quality.
- Collaborate with other Product Managers to ensure seamless software integration.
- Ensure product-related documentation and training material are properly created and promptly updated.
- Provide training during new team member onboarding and when new features are delivered.
- Commercialization
- As new features and products are created, we need them to be commercialized.
- Engage with customers and prospects to gather feedback and ensure the success of new products.
- New products include Document Management (DMS), Intelligent Document Processing (AI), VoIP, etc.
- Product quality and support
- Take ownership of product quality. Identify factors impacting quality and mitigate potential risks.
- Leverage internal programs to deliver product features with the highest quality.
- Serve as escalation point or directly engage in customer support issues.
- Deliver resolution per Service Level Agreement.
- Continuous improvement
- Embrace our Continuous Improvement culture in all aspects of product management: feature sets, quality, utilization, competitiveness in the marketplace, customer success, etc.
- Collaborate with other teams to achieve customer success throughout sales and go live process, and on an ongoing basis.
- Maintain focus on reducing support issues. Eliminate product bugs and reduce training-related issues by providing intuitive feature sets.
- Grow offshore teams to advance their technical, analytic, and leadership skills.
Skills and Qualifications
- Proven expertise in accounting, with a focus on Product Management.
- Minimum of 5 years of experience in Business Analysis or Product Management.
- Strong leadership skills with a successful track record of leading large teams and launching products.
- Exceptional client-handling skills, with a passion for delivering outstanding customer service.
- Experience working with the General Ledger module.
- Excellent written and verbal communication skills, including technical writing.
- Knowledge of SQL Server is a plus.
- Familiarity with programming languages such as JavaScript, C#, and T-SQL is advantageous.
- Experience working in a software company is preferred.
- Background in implementation practices is highly desirable.
Why Choose Us
At iRely, we empower our team members to lead with innovation and consistently exceed customer expectations. As a hands-on leader passionate about ERP Implementation and team success, you'll have the chance to make a meaningful impact in this role. We provide competitive compensation, comprehensive benefits, and clear pathways for career growth, all within a supportive, collaborative environment that values your contributions.
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
