Company Description
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life's big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish and we're not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.
Job Description
What you'll be doing
The Expert Product Manager, File Transfer Management is a global role that is responsible for the product roadmap and strategic direction of the File Transfer Management suite of products in the B2B user space. You will work with business stakeholders, development, operations technical teams and clients to understand application usage, gather requirements, and represent the product by communicating strategy and roadmap.
You have proven experience as the liaison between the business and technical teams. This means collaborating across product teams, predicting future scenarios and needs ahead of others, and most importantly an expert in the needs of our customers and how your products work. You will be responsible for establishing deep product expertise from a product and market perspective by understanding user personas, features and functionality, value proposition, architecture, competitive landscape, and market trends to drive/own the File Transfer Management product strategy. You are a strong communicator, are an influencer and effective at collaborating with cross-functional stakeholders, including senior leaders. You keep current leveraging market intelligence, regulatory shifts, end user/client/internal stakeholder feedback to define and prioritize enhancements and new products into a product roadmap.
You are an expert in the Agile framework and driving the adoption of Agile processes and tools. You will also write product requirements, communicate priorities for sprint and release plans, participate in backlog refinement and retrospectives. This role is also responsible for tracking product key performance indicators (KPIs).
Responsibilities Include
- Collaborate with leadership to create an ambitious and clear product vision that translates business strategy into product strategy
- Able to communicate with team members, as well as senior stakeholders to create buy-in for the product vision
- Evangelize and communicate the story effectively to key stakeholders and the rest of the team
- Define the File Transfer Management platform strategy, partner with third party vendors on upcoming product features and build a roadmap, while managing stakeholders across the organization including the business, engineering, and support teams
- Foster a productive working environment by promoting strong interpersonal relationships, give open and honest feedback, encourage team cohesion, and collaborate both internally and with other teams
- Collaborate with cross functional team members to prioritize projects to align with business goals
- Leverage Agile principles and methodologies, including owning the team backlogs, defining, and prioritizing epics, features, user stories and other artifacts to support development goals
- Brings commercial expertise, sound business judgment and draws on external sources to prioritize and help reshape the product vision and roadmap
Qualifications
Qualifications Required:
- Experience File Transfer Management experience in the following areas:
- Strong understanding of Secure File transfer protocols
- Strong understanding of Security controls
- Experience with cloud-based file transfer platforms preferred
- Knowledge of Financial Services industry
- 2+ years of product management experience
- Ability to influence a diverse group of stakeholders, including leadership
- Good written and verbal communication skills
- Good leadership skills
- Ability to embrace change and be flexible
- Strong technical understanding and experience in agile delivery/development methodologies
- Experience working with API integration and strong technical understanding of cloud-based platform architecture
- Bachelor's / advanced degree
- ServiceNow, Confluence, and Jira experience preferred
Additional Information
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